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One year Diploma in Aviation, Hospitality,

Retail and Tourism Management

(1 Year, Part Time, Diploma)

retail management companies india

Syllabus


Introduction to Aviation Industry
» Airport Terminology
» Airlines Codes
» IATA (International Air Transport Association)
» DGCA (Directorate General of Civil Aviation)

Cabin Crew Training
» Cabin Crew Profession
» Landing the Job
» Introduction to Aircraft and Aviation
» Basics of Safety and Emergency Procedures
» Medical Emergencies and Medical Training
» Food and Beverage services 

Airport Management
» Check in / Checkout Process
» Boarding Process
» Arrivals / Departures
» Documentation, Weight and balance
» Introduction to Dangerous Goods and Hazardous Materials
» Carriage Policies
» Description of Important Travel
» International Passenger Handling
» Practical Training on Customer service at the Airport 

Computer Reservation System
» CRS (Amadeus)
» Travel & Tourism

Persona Enhancement
» Grooming & Deportment by Experts
» Personality Development
» Communication Skills Improvement
» In-flight Cabin Crew Training
» First Aid Training
» Announcements
» Hospitality Management
» Retail Management
» Interview Skills

COMPANIES WHERE OUR PASSOUTS ARE PLACED

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